I will tell you my story of my first year working on my first enterprise social network (ESN). You’ll see a glimpse into how someone who doesn’t practice in IT, Computer Science or Engineering is out every day talking to Customers about the newest way to collaborate. I will relay the awkward, happy, and many light bulb moments throughout the past 12 months. And at the end, I hope that you can take away some things that I’ve learned before you set out on your ESN journey.