How I Survived My First ESN Launch: Southwest Airlines approach to Community Owner Relationships

I will tell you my story of my first year working on my first enterprise social network (ESN). You’ll see a glimpse into how someone who doesn’t practice in IT, Computer Science or Engineering is out every day talking to Customers about the newest way to collaborate. I will relay the awkward, happy, and many light bulb moments throughout the past 12 months. And at the end, I hope that you can take away some things that I’ve learned before you set out on your ESN journey.

On Premises Spotlight
Location: Docker Room Date: June 1, 2017 Time: 2:25 pm - 2:40 pm Manuel Ramirez